The Branded Hotel as an Element of Destination Branding

Authors

  • Elizabeth Abiola-Oke Redeemer's University Ede, Osun State Nigeria

Abstract

The purpose of this articlewas to examine the effect of the availabilityofhotel brands in a destination on the promotion of the destination. Data for this study were collected through online questionnaires from a diverse population. The respondents were reached via a social medium (LinkedIn, on which the author has an account) and membership in different tourism-related and non-tourism related groups. The tourism-related groups are made up of both professionals in the field and nonprofessionals. The data were analysed using descriptive analysis (tables, cross tabulation, and Spearman ranked correlation) with spss. It was discovered that hotel brands have little impact on the choice of destination to visit in comparison to other elements of a destination, such as attraction, transportation, and other supporting services. Therefore, a hotel brand cannot be used as the sole element of destination branding as it has little or no effect on branding a destination.

Keywords: hotel branding, destination branding, destination marketing, destination
promotion

Author Biography

Elizabeth Abiola-Oke, Redeemer's University Ede, Osun State Nigeria

MSc. holder in Tourism and Hospitality Management, a Lecturer in the Department of Transport and Tourism, Redeemer's University, Ede, Osun State Nigeria. Research interest in Tourism Management, Destination Branding, Economic impact of tourism, Sustainable development of tourism, and still developing interest in more aspects of tourism.

References

Aaker, D. A. (1991). Managing brand equity. New York, ny: The Free Press.

Aaker, D. A. (1996). Building strong brands. New York, ny: The Free Press.

Aaron, L. (2011). Mixed methods research. Radiology and Technology, 82(3), 274–275.

Alina, W. (2009).Designing brand identity: An essential guide for the entire branding team. Hoboken, nj: Wiley.

Ashton, A. & Scott, N. (2011). Hotel restaurant co-randing: The relationship of perceived brand fit with the intention to purchase. Journal of Vacation Marketing, 17(4), 275–285.

Asuero, A. G., Sayago, A., & González, A. G. (2006).The correlation coefficient: An overview. Critical Reviews in Analytical Chemistry, 36(1), 41–59.

Ashworth, G. (1993). Marketing places: What are we doing? In G. Ave,& F. Corsico (Eds.),Urban marketing in Europe (pp. 643–649). Turin, Italy: Turina Incontra.

Berger, B., & Chiafor, Jr. (2007). Select-service hotels: A guide to understanding the lodging industry and one of its most attractive segments (Unpublished master thesis). Cambridge, ma: Massachusetts Institute of Technology.

Bhatia, A. K. (2006). The business of tourism: Concepts and strategies. New York, ny: Sterling.

Bhattacherjee, A. (2012). Social science research: Principles, methods, and practices. Tampa, fl: Open Textbook Library.

Berthon, P., Hulbert, J., & Pitt, L. (1999). To serve or to create? Strategic orientations towards customers and innovation. California Management Review, 42(1), 37–58.

Binkowska, B. (2005). The New Zealand hotel industry: The role of image as a medium influencing company’s competitiveness and customer loyalty towards brand (Unpublished masters thesis). Auckland, New Zealand: University of Technology.

Blackett, T. (2004).What is a brand. In R. Clifton & J. Simmons (Eds.), Brands and Branding (pp. 13–26). London, England: Profile Books.

Blain, C. R. (2001). Destination branding in destination marketing organizations (Unpublished master thesis). University of Calgary, Calgary, Canada.

Blain, C., Levy, S. E., & Ritchie, J. R. B. (2005). Destination branding: Insights and practices from destination management organizations. Journal of Travel Research, 43, 328–338.

Buhalis, D. (2000). Marketing the competitive destination for the future. Tourism Management, 21(1), 97–116.

Cai, L. (2002). Cooperative branding for rural destinations. Annals of Tourism Research, 29(3), 720–742.

Carbone, L. P., & Haeckel, S. H. (1994). Engineering customer experiences. Marketing Management, 3(3), 9–19.

Chu, S., & Keh, H. (2006). Brand value creation: Analysis of the Interbrand-BusinessWeek brand value ranking. Marketing Letters, 17(1), 323–331.

Cobb-Walgren, C. J., Ruble, C. A., & Donthu, N. (1995). Brand equity, brand preference, and purchase intent. Journal of Advertising, 24(Fall), 25–40.

Connell, J. (1992). Branding hotel portfolios. International Journal of Contemporary Hospitality Management, 4(1), 26–32.

Cooper, C. (2012). Essentials of tourism. Harlow, England: Pearson.

Creswell, J.W. (2003). Research design: Qualitative, quantitative, and mixed methods approaches (2nd ed.). Thousand Oaks, ca: Sage.

Curtis, J. (2001). Branding a state: The evolution of brand Oregon. Journal of Vacation Marketing, 7(1), 75–81.

Da Silveira, C., Lages, C., & Simoes, C. (2013). Reconceptualizing brand identity in a dynamic environment. Journal of Business Research, 66(1), 28–36.

Dioko, L., & So, S. (2012). Branding destinations versus branding hotels in a gaming destination: Examining the nature and significance of co-branding effects in the case study of Macao. International Journal of Hospitality Management, 31(2), 554–563.

Elbe, J., Hallen, L., & Axelsson, B. (2009). The destination management organization and the integrative destination-marketing process. International Journal of Tourism Research, 11(3), 283–296.

Echtner, C., & Ritchie, J. R. (2003). The meaning and measurement of the destination image. The Journal of Tourism Studies, 14(1), 37–48.

Forsgren, F., & Franchetti, C. (2004). The marketing role of unique concepts for hotels in Sweden (Unpublished masters thesis). Göteborg, Sweden: Göteborg University.

Freund de Klumbis, D. (2002,April). Seeking the ultimate hotel experience. Paper presented at the 12th International Leisure and Tourism Symposium, Barcelona.

Fyall, A., &Garrod, B. (2005). Tourism marketing: A collaborative approach. Clevedon, uk: Channel View Publications.

Fyall, A., & Leask, A. (2006). Destination marketing: Future issues – strategic challenges. Tourism and Hospitality Research, 7(1), 50–63.

Gartner, W. C. (1993). Image formation process. Journal of Travel and Tourism Marketing, 2(2–3), 191–215.

Gilmore, F. (2002). Branding for success. In N. Morgan, A. Pritchard, & R. Pride (Eds.), Destination branding: Creating the unique destination proposition (pp. 57–65). Oxford, England: Butterworth Heinemann.

Hankinson, G. (2005).Destination brand images: A business tourism perspective. Journal of Service Marketing, 19(1), 24–32.

Helfert, G., Ritter, T., & Walter, A. (2002). Redefining market orientation from a relationship perspective: Theoretical considerations and empirical results. European Journal of Marketing, 36, 1119–1139.

Iglesias, O. & Bonet, E. (2012). Persuasive brand management: How managers can influence brand meaning when they are losing. Journal of Organizational Change Management, 25(2), 251–264.

Iglesias, O., Singh, J. J., & Batista-Foguet, J. M. (2011). The role of brand experience and affective commitment in determining brand loyalty. Journal of Brand Management, 18(8), 570–582.

Ismail, A. R. (2011). Experience marketing: An empirical in-vestigation. Journal of Relationship Marketing, 10(3), 167–201.

Jevons, C., Gabbott, M., & De Chernatony, L. (2005). Customer and brand manager perceptions on brand relationships: A conceptual framework. The Journal of Product and Brand Management, 14(4/5), 300.

Johnson, G., & Scholes, K. (2001). Exploring corporate strategy. Hemel Hempstead, England: Prentice Hall.

Kandampully, J., & Suhartanto, D. (2000). Customer loyalty in the hotel industry: The role of customer satisfaction and image. International Journal of Contemporary Hospitality Management, 12(6), 346–351.

Karavatsis, M., & Ashworth, G. (2005). City branding: An effective assertion of identity or a transitory marketing trick? Tijdschrift voor Economische en Social Geografie, 96(5), 506–514.

Kapferer, J. N. (2008). The new strategic brand management: Creating and sustaining brand equity long term. London, England: Kogan Page.

Keller, K. L. (1998). Strategic brand management: Building, measuring and managing brand equity. Upper Saddle River, nj: Prentice Hall.

Keller, K., & Lehmann, D. (2006). Brands and branding: Research findings and future priorities. Marketing Science, 25(6), 740–759.

Klaus, P., & Maklan, S. (2007). The role of brands in a service-dominated world. Journal of Brand Management, 15(2), 115–122.

Kotler, P., & Gertner, D. (2004). Country as a brand, product and beyond: A place marketing and brand management perspective. In N. Morgan, A. Pritchard, & R. Pride (Eds.), Destination branding: Creating the unique destination proposition. Oxford, England: Butterworth-Heinemann.

Leiper, N. (1995). Tourism management. Melbourne, Australia: rmit Press.

MacDonald, S. & Headlam, N. (N. d). Research methods handbook: Introductory guide to research methods for social research. Manchester, England: cles.

Matthews, B., & Ross, L. (2010). Research methods. London, England: Pearson Longman.

Medlik, S., & Ingram, H. (2000). The business of hotels. Oxford, England: Butterworth-Heinemann.

Miličević, K., Mihalič, T., & Ivan, S. (2016). An investigation of the relationship between destination branding and destination competitiveness. Journal of Travel & Tourism Marketing, 34(2), 209–221.

Morgan, N. J., Pritchard, A., & Piggott, R. (2003). Destination branding and the role of the stakeholders: The case of New Zealand. Journal of Vacation Marketing, 9(3), 285–299.

Morgan, N., Pritchard, A., & Pride, R. (2004). Destination branding: Creating the unique destination proposition. Oxford, England: Butterworth Heinemann.

Nailon, P. (1982). Theory in hospitality management. International Journal of Hospitality Management, 1(3), 135–143.

Olsen, M. D., Chung, Y., Graf, N., Lee, K., & Madanoglu, M. (2004). Branding: Myth and reality in the hotel industry. Journal of Retail and Leisure Property, 4(2), 146–162.

O’Neill, J., & Xiao, Q. (2006). The role of brand affiliation in hotel market value. Cornell Hospitality Quarterly, 47(3), 210–223.

Park, S., & Petric, J. (2006). Destinations’ perspectives of branding. Annals of Tourism Research, 33(1), 262–265.

Periera, R., Correia, A., & Schutz, R. (2012). Destination branding: A critical overview. Journal of Quality Assurance in Hospitality and Tourism, 13(2), 81–102.

Pike, S. (2004).Destination marketing organisations. Oxford, England: Elsevier.

Pike, S. (2005). Tourism destination branding complexity. The Journal of Product and Brand Management, 14(4/5), 258.

Pike, S. (2008). Destination marketing: An integrated marketing communication approach. Amsterdam, The Netherlands: Butterworth-Heinemann.

Pike, S., & Page, S. (2014). Destination marketing organizations and destination marketing: A narrative analysis of the literature. Tourism Management, 41, 202–227.

Pritchard, A., & Morgan, N. J. (2001). Culture, identity, and tourism representation: Marketing Cymru or Wales? Tourism Management, 22(2), 167–179.

Qu, H., Kim, L.H., & Im, H.H. (2011). A model of destination branding: Integrating the concepts of the branding. Tourism Management, 32(3), 465–476.

Randall, G. (2000). Branding: A practical guide to planning your strategy. London, England: Kogan Page.

Shoemaker, S., & Shaw, M. (2008). Marketing essentials in hospitality and tourism: Foundations and practices. Upper Saddle River, nj: Pearson Prentice Hall.

Simon, C. J., & Sullivan, M. W. (1993). The measurement and determinants of brand equity: A financial approach. Marketing Science, 12(Winter), 28–52.

Stamboulis, Y., & Skayannis, P. (2003). Innovation strategies and technology for experience-based tourism. Tourism Management, 24(1), 34–43.

Veal, A. (2011). Research methods for leisure and tourism: A practical guide. Harlow, England: Pearson.

Veríssimo, J.M. C., Tiago, M. T. B., Tiago, F. G., & Jardim, J. S. (2017). Tourism destination brand dimensions: An exploratory approach. Tourism and Management Studies, 14(4), 1–8.

Wahab, S., & Cooper, C. (2001). Tourism, globalisation and the competitive advantage of nations. In S. Wahab, & C. Cooper (Eds.),Tourism in the age of globalisation (pp. 3–21). London, England: Rouledge.

Zeithaml, V. A., & Bitner, M. J. (1996). Services marketing. New York, ny: McGraw-Hill.

Downloads

Published

2019-08-30

How to Cite

Abiola-Oke, E. (2019). The Branded Hotel as an Element of Destination Branding. Academica Turistica - Tourism and Innovation Journal, 12(1). Retrieved from https://academica.turistica.si/index.php/AT-TIJ/article/view/132

Issue

Section

Research Notes